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Contact us
A real person, usually within four hours on a working day.
Last updated 10 September 2026
We answer email between 9am and 7pm, Monday to Saturday. If your question is about an order, quoting the order number gets you a faster answer because it lands with the person already handling it.
Where to write
- Orders and delivery
- [email protected]
- Returns and warranty
- [email protected]
- Trade and projects
- [email protected]
- Becoming a maker
- [email protected]
- Anything else
- [email protected]
Common questions
Can I see something before buying?
Order free fabric and finish samples from any product page. For larger pieces we can arrange a showroom visit with the maker in Karachi and Lahore.
Can you make something to my dimensions?
Several of our makers do bespoke work. Write to [email protected] with the piece, the dimensions and a rough budget, and we will come back with who can do it and what it costs.
Do you buy back or take away old furniture?
We remove old furniture on white glove and assembly deliveries, on request, at no extra charge.