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Privacy

What we collect, why, and how to get rid of it.

Last updated 1 July 2026

We collect what we need to sell you furniture and deliver it, and nothing we cannot justify. This page says what that is in plain terms; the full policy is available on request and says the same thing with more nouns.

What we hold

Account details
Name, email, phone, addresses. Kept while your account is open.
Order history
Retained seven years — tax law, not preference.
Marketing consent
Per channel, with the timestamp you gave it. Withdrawn instantly on request.
Behavioural data
Pages viewed and items saved, only with analytics consent.
Payment details
Never. Card data goes straight to the payment processor and never touches our servers.

Your rights

  • Ask for a copy of everything we hold about you, as a downloadable archive.
  • Ask us to correct anything wrong.
  • Ask us to delete your account and data, subject to the tax retention above.
  • Withdraw marketing consent per channel at any time, with no effect on your orders.